Boarding Fees are calculated from the day the animal arrives up to and including departure day.
Credit Card Payments - All Credit Card payments where the card is inserted will attract a surcharge of 1 %. No surcharge is applicable to Tap & Go payments.
Public Holidays - A surcharge will occur on all boarding rates on any day that falls upon a Public Holiday.
Your Pet Package includes the following:
Housing and cleaning of facility,
Premium Quality food eg. Royal Canin or in need other,
Daily exercise and socialisation if considered suitable and at our discretion.
The cost of any extra services above this would need to be negotiated, e.g. one on one walking, playing etc - $20 per 20 minute session.
Photos - Whilst we are happy to send on request snapshots of your pets please note a fee of $12.50 will occur on each occasion. During peak periods this service may be limited by other pet demands and activities.
Medication - A fee will be charged for any medication to be administered and the fee will be set on the complexity of the medication. A usual minimum of $5 each administration will be applied.